Account Manager
- * Remote, Boston, Chicago, IL, Connecticut, D.C., Florida, Houston, TX, New Jersey, New York, NY
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- Job ID #14227
Summary:
A dynamic and rapidly expanding B2B company that partners with organizations to assess key qualitative and quantitative business factors is seeking a resourceful, proactive Account Manager to oversee and grow a portfolio of more than seventy-five established, certified clients. You’ll work directly with their Chief Operating Officer and Account Executive to ensure these clients receive exceptional support, renew their plans, and expand their investments.
Responsibilities:
- Owning, growing, and retaining a high-value portfolio of certified companies
- Proactively managing and securing annual plan renewals
- Being responsible for the onboarding experience and ensuring new accounts are set up for success—clear timelines, goal alignment, and early value delivery
- Upselling, driving additional plan upgrades and premium service adoption
- Making sure clients fully use their access—platform features, assets, marketing tools, and deliverables
- Leading confident, strategic discussions around ROI, spend, and ongoing value
- Facilitating organized quarterly business review meetings to highlight achievements, ensure alignment on objectives, identify opportunities for growth, and strengthen relationships with senior leadership
Qualifications:
- Formal training and hands-on experience in sales and account management
- A working knowledge of employer branding and organizational culture—you’ve helped companies position themselves as a place people want to work
- A proven track record managing a large number (for example 50+) of client relationships with strong retention and upsell results
- Exceptional communication skills—you’re confident in conversations with the C-suite, i.e., Chief Human Resources Officers, Chief Marketing Officers, and other senior decision-makers
- Skilled at juggling competing priorities and consistently meeting deadlines, even in high-pressure environments
- Takes initiative and drives progress—plans ahead, communicates clearly, and delivers without needing to be chased
This job is being represented by Media Recruiting Group, the premier recruiters for digital media, AdTech, MarTech, Media SaaS and related companies. In business for more than 25 years, we place quality at the heart of all that we do. Clients include: AdTech companies, Digital Publishers, Digital divisions of Media Companies, SaaS (Software as a Service) / Enterprise, Programmatic… Sell Side Platforms (SSP), Ad Exchanges, Demand Side Platforms (DSP), Marketing Technology companies, Ad Agencies, Data Providers, Aggregators, & DMP’s, Video, Social, Mobile companies, Behavioral Targeting companies, Media Buying Platforms, Lead Generation/Co-Registration companies, Ad Serving Platforms, Rich Media companies.
Required Notification: Certain states require that job postings indicate a minimum and maximum base salary in an effort to not discriminate – a very worthwhile purpose that Media Recruiting Group supports. MRG’s practices are and have always been non-discriminatory, and jobs are open to all candidates with respect to race, color, religion, national origin, military status, sexual orientation, sex/gender, age, national origin, disability, etc. That said, companies require that we supply them with candidates with very specific experience, and the commensurate compensation for every job varies. It is a function of a person’s years of experience, type of experience, skills, knowledge of certain computer programs, etc. And every job may have a unique requirement. And every job could come in higher or lower than the range we are given. We do not control the upper and lower ranges for our clients, so we make a best efforts attempt to include information requested by said states. In the case of sales people, most time it is also a function of their contacts. If the job is an analyst, analytical skills and experience matter. Etc. This makes stating a reasonable minimum and maximum challenging absent all of this information about a given candidate. Companies also have other elements of compensation, including but not limited to, commission, bonus, equity, profit sharing, varying levels of healthcare coverage and how much a person would have to contribute to the premium, various perks like continuing education, commuter reimbursement, phone reimbursement, etc. – not included in “salary” as the law states. Thus, know that anything we note in a salary range does NOT include such other compensation elements. And, as recruiters, we don’t know what all of those elements are, as we are recruiting for a company, not for ourselves, and they do not brief us as to each benefit. We are a 3rd party and can only estimate to the best of our knowledge, and thus offer the minimum and maximum salary MRG in good faith believes at the time of the posting the client is willing to pay for the advertised job.
Qualified by all of the above, for this job with requisite/required years of the required experience and skills, the minimum and maximum base salary is approximated at $65k and $75k respectfully, exclusive of any other incentive or any element of healthcare coverage, any reference to how much a person would have to contribute to the premium of a healthcare plan, any perks, or other forms of compensation. Fewer years of experience could bring the base salary lower, and more experience could bring the base salary higher, if the company is willing to increase their salary bands.